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After a bad dental experience in another dental clinic in Antalya in 2002/3 who I instigated legal action against, eventually after 6 months of disagreements they paid full compensation this was mainly due to a validated review on trustpilot placed by me. I sighed a non disclosure agreement as part of the settlement.
With great regret I decided to have my corrective treatment with Stom dental Antalya.
Their office manager Maly assured me that they could provide the treatment I required with no problems.
I provided them with a significant amount of my dental history including X-ray.
The implants on my upper jaw were placed in the UK ten years ago all healthy apart from the metal acrylic bridge through age required replacing,zirconium was suggested. The first clinic did not provide additional implants to correct a misiligned implant instead they only connected 3 of my 5 upper jaw implants causing the bridge to fracture.
This was quite evident to Stom when assessing my treatment plan before corrective treatment.
I booked 8 days for the treatment they booked a hotel which they forgot to prepay for or include my wife in the booking .
The following morning I go to the clinic spending an hour to get the clinic to phone the hotel as they have demanded my wife vacated her room immediately,I paid directly the additional money to resolve the situation.
After one hour in consultation with Fuit who I discover is a general dentist and not qualified for the treatment required,we start the treatment. Which started with the removal of my defective bridge from the first clinic.
For some unknown reason Fuit seperated the end section of the bridge?
It now transpires rather than correct or add additional implants they made the new bridge to fit my existing implants making the bridge too narrow for my mouth causing me to bite my Tongue, and trouble eating . This was discovered on my return to the Uk they placed the bridge the day before I left Turkey.
The response I received from Stom was concerning, they said everything was perfect they had it on video that I said I was satisfied with the bridge, I said yes Aesthetically but not practically. They said they would rectify any problems on my second visit .
I consulted a Uk Dentist who confirmed the bridge was not fit for purpose very poor design being too narrow and should not have been placed before a temporary one had been fitted particularly as the bridge had a titanium bar fitted . He also said my lower jaw crowns should have been replaced first .
The response from Stom has been complete denial saying all is perfect! and would not replace the bridge.
I decided not to return for treatment and asked for a refund for incomplete treatment and for the faulty bridge .I paid them £6225.00 I requested £3500 they refused only offering £1800 I declined.
I had 5 d scans taken by the UK dentist he said he would charge £10,000 to correct e bridge .
When checking my bank details I see my money has been paid into another clinics bank account dental art plus . I sent them a message why have they directly received a payment from Stom , they replied saying they were not affiliated to Stom? I requested they send me a receipt for my money, no response from them too date.
Stom have no comment obviously they are using dental art card machine facilities possibly tax evasion purposes.?
I am now taking a Turkish lawyer’s advise and once I receive the examination report from the Turkish dental clinic on Stoms bad treatment litigation will be instigated.
Very professional. Great experience from the start. I sent my x-rays, got treatment plan and procing very promptly. All details were verified before travel. 3D scan and confirmation of treatment (number of implants, placing, bridging etc) at the clinic. I had plenty of time to ask questions online and explore all issues. Dr Fuat met me for assessment, explained everything discussed my 3D imaging. Dr Hakan, the surgeon, did the surgery. I was impressed. Very firm hand and great implantology skill. I could feel the hours of experience. My temps are in. Permanents in 4 months. Altogether – it was almost painfree. Some discomfort up to 24hrs pst-surgery. Got my meds and icebags. Pricing really competitive. I am waiting for full results and keep my best hopes up.
I visited Stom Dental centre in November of this year for a dental check up, as I was so impressed with the work carried out in 2022 by Dr Telman. The care and attention that I received from Telman was excellent. Both he and Dr Fuat are a credit to their profession and I can’t recommend them enough as they are so lovely and professional.
I wanted to take a moment to express my heartfelt appreciation and gratitude for the incredible work of Dr. Iskender and his team, who has completely transformed my life and appearance. Dr. Iskender and his team is not just an orthodontist; he is an artist and a magician!
I was a new patient and I had a great experience with The Stom Dental Center’s staff and doctors. Undoubtedly, the best dental related experience I’ve ever had. From the first day I visited office I’ve felt as though I’ve been cared for and treated like family. The staff is excellent, they are very pleasant and knowledgeable, gentle and respectful . This dental center has high tech equipment and doctors do top notch restorative dentistry. The location of dental center very convenient with free and safe parking lots. The prices for any dental procedures very reasonable and affordable. The staff very supportive,organized and operative. I would never imagine ,even in my dreams ,that I could get so quality job for such a short period of time. Highly recommend them to anyone who has anxiety about dentistry and who wants to get quality job for less – very affordable prices( I would never imagine that I could pay so much less money than I expected for all jobs had been done). Another thing not less important is an extreme cleanliness . I would like to thank all stuff especially Doctor Telman Iskander . Finally ,I can smile and impress everyone and beside cosmetic features, more importantly, I can eat. God bless you all.