VALUE DENT Review

Updated on 30/01/2025

I will only provide a review for the work they have done, I don`t provide a review for unfinished work in this feedback.

Before leaving this review I asked the clinic whether they want to put everything right and provide a refund and was refused.

I have agreed for them to do 2 implants with 2 crowns, 2 extractions, 2 white fillings and Philips Zoom teeth whitening.

I arrived in the middle of June 2024 where they have taken a scan and further advised that I need 2-3 more white fillings to the gaps between the teeth. I replied that I am not willing to do them I will advise with my dentist based in the UK and was told, I believe by the owner of the clinic (Dr.) that if so, why would I do anything at all with them. I clearly understood that they are trying to make me to agree for extra costs and did not want to leave since paid for the flight and the hotel already. I started to trade with them by clearly understanding that the gaps between the teeth must remain clear as we use the floss to clean it. We have agreed for 2 additional white fillings between the teeth for 50 Euro (where the initial agreement was for 100 Euro for 2 white fillings).

Before doing the Philips zoom whitening, the dentist who also did my white fillings told me that at least 3 sessions by 20 minutes each is required. They did 2 sessions and told me, that my teeth look fine already, therefore, we have completed the work. I reminded that I was told that 3 sessions by 20 mins each are required but was now told its not necessary, we use great stuff. The promise given was that it will last from 6-12 months and on their web site it says that 3 sessions of 20 mins each are required (4 x 15 minute sessions mentioned on the UK web site). In a few months it started to fade away and in 4 months almost gone (however I look after my teeth well).

After that the 2 teeth had been extracted and I was told that the implants can`t be installed and I will need to come back in 3 months. Why they did not tell me in advance that I may have to come back in 3 months after the extraction? I would have done this in the UK then and saved travel and hotel costs.

In 1 week I noticed that the white filling to front tooth has come out and the fillings in-between the teeth have also come out (the ones I was asked to do at an extra cost which I knew were not even required). I have contacted the clinic (text messages are saved) and informed them about it and was promised that it will be re-done, however, was told that there is no guarantee on this work. I noted that I have done similar white fillings to a large number of front teeth in the UK (some 6-9 teeth, minor decay to front) and they already lasted for 3 years and still no sign of them coming out.

When I come back to them in 3 months for the 2 implants, they were installed (can`t comment on this work as the crowns are still to be fitted on them). I was now told by a new dentist in their clinic that he can`t do any white fillings in-between the teeth as this is not required and will only harm me as the food will be collecting there and teeth will start to decay. He noted that he won`t be doing the front white filling too as he recommends me to replace the tooth with the crown or implant and the crown on it. I mentioned I will ask for a refund for white fillings then.

I asked for a refund via WhatsApp the same person I have been dealing with throughout the time and was told that there can`t be a refund as it cost the clinic the same amount of money and they had no profit from that.

Whether there was or was no profit for the clinic is not relevant, the business must put right everything at own cost. I have asked for 100 Euro refund for the front white filling and the fillings they did in-between the teeth which have come out in a week.

I have come back to the UK and did the front white filling with NHS discount at no cost to me and its been more than a week already and I see no signs of it coming out. My UK dentist told me that he has used the better material for this front tooth. As on 30/1/2025 the white filling done by my UK dentist is fine.

The above feedback is very genuine and I keep proof to all above mentioned by saved messages.

As on 30/1/2025, after 3 months of waiting’s, they have attempted to send me 100 Euro onto my account and asked to remove the bad feedback, however, the money were not received by me and in a week they tell me that the money have returned back to them! Then they sent 100 Euro through Western Union and asked me to attend the branch. I had to go to Western Union branch and was offered to collect £74 which is £10 less than a standard exchange rate, so they have own exchange rate. Even in a refund they did not do it right.

I replied to them that if they compensate me for the first trip to Istanbul, 200 euro (flight cost) and 100 euro hotel stay (less what I have paid + had more expenses), then I will remove the feedback or provide a positive one.

We were in clinic with 2 kids, all atmosfera was awesome.

I make zirconium crowns with my husband.

We were stressed how to do that together but all goes very good!

Clinic provides hotel and transfers to clinic and back and to and from airport.

I like communication and attitude and attention gave to us.

Great customer service and very natural results , very satisfied patient ,

“One of the best dental centers I’ve visited. Value Dent takes great care in maintaining a clean and sanitized environment, and they meticulously sterilize all their tools. The medical staff is professional and very helpful; they truly understand each patient’s case and focus on providing the most suitable treatment. The clinic is equipped with the latest technology, and the dentist explains every step of the treatment, which makes you feel comfortable and safe. I really appreciate their excellent service and care, and I highly recommend them to anyone in need of top-quality dental care.”

Excellent service

I will only provide a review for the work they have done, I don`t provide a review for unfinished work in this feedback.

Before leaving this review I asked the clinic whether they want to put everything right and provide a refund and was refused.

I have agreed for them to do 2 implants with 2 crowns, 2 extractions, 2 white fillings and Philips Zoom teeth whitening.

I arrived in the middle of June 2024 where they have taken a scan and further advised that I need 2-3 more white fillings to the gaps between the teeth. I replied that I am not willing to do them I will advise with my dentist based in the UK and was told, I believe by the owner of the clinic (Dr.) that if so, why would I do anything at all with them. I clearly understood that they are trying to make me to agree for extra costs and did not want to leave since paid for the flight and the hotel already. I started to trade with them by clearly understanding that the gaps between the teeth must remain clear as we use the floss to clean it. We have agreed for 2 additional white fillings between the teeth for 50 Euro (where the initial agreement was for 100 Euro for 2 white fillings).

Before doing the Philips zoom whitening, the dentist who also did my white fillings told me that at least 3 sessions by 20 minutes each is required. They did 2 sessions and told me, that my teeth look fine already, therefore, we have completed the work. I reminded that I was told that 3 sessions by 20 mins each are required but was now told its not necessary, we use great stuff. The promise given was that it will last from 6-12 months and on their web site it says that 3 sessions of 20 mins each are required (4 x 15 minute sessions mentioned on the UK web site). In a few months it started to fade away and in 4 months almost gone (however I look after my teeth well).

After that the 2 teeth had been extracted and I was told that the implants can`t be installed and I will need to come back in 3 months. Why they did not tell me in advance that I may have to come back in 3 months after the extraction? I would have done this in the UK then and saved travel and hotel costs.

In 1 week I noticed that the white filling to front tooth has come out and the fillings in-between the teeth have also come out (the ones I was asked to do at an extra cost which I knew were not even required). I have contacted the clinic (text messages are saved) and informed them about it and was promised that it will be re-done, however, was told that there is no guarantee on this work. I noted that I have done similar white fillings to a large number of front teeth in the UK (some 6-9 teeth, minor decay to front) and they already lasted for 3 years and still no sign of them coming out.

When I come back to them in 3 months for the 2 implants, they were installed (can`t comment on this work as the crowns are still to be fitted on them). I was now told by a new dentist in their clinic that he can`t do any white fillings in-between the teeth as this is not required and will only harm me as the food will be collecting there and teeth will start to decay. He noted that he won`t be doing the front white filling too as he recommends me to replace the tooth with the crown or implant and the crown on it. I mentioned I will ask for a refund for white fillings then.

I asked for a refund via WhatsApp the same person I have been dealing with throughout the time and was told that there can`t be a refund as it cost the clinic the same amount of money and they had no profit from that.

Whether there was or was no profit for the clinic is not relevant, the business must put right everything at own cost. I have asked for 100 Euro refund for the front white filling and the fillings they did in-between the teeth which have come out in a week.

I have come back to the UK and did the front white filling with NHS discount at no cost to me and its been more than a week already and I see no signs of it coming out. My UK dentist told me that he has used the better material for this front tooth.

The above feedback is very genuine and I keep proof to all above mentioned by saved messages.

I underwent a large dental operation at Value Dent and was astonished by both the quality and affordability of the experience. In Europe, a procedure of this scale would have been financially out of reach—costing approximately 400% more than what I paid here compared to Romania and about 500% more than in Italy. Despite the substantial savings, I found no compromise on quality; the materials, equipment, and the level of professionalism were all top-notch. In Europe, I likely would never have been able to pursue such extensive treatment due to the prohibitive costs, yet here I could proceed comfortably.

Dr. Mehmet, the first doctor I met, took care of the extractions. He was incredibly kind, patient, and highly skilled, qualities that made the experience much easier for me as a sensitive and fearful patient. The implant specialist, his colleague, was equally impressive, clearly confident and proficient in his work. The third doctor, who managed the canals and nerves of my teeth, was perhaps less outwardly empathetic but demonstrated great competence. The assistants were also outstanding, attentive, and professional throughout my visits.

I want to acknowledge the public relations representative as well, who was friendly and professional, making the experience smoother. Special thanks go to James, who has been a steady point of contact since January. His helpfulness, attentiveness, and professionalism made this entire process feel supported from start to finish.

Although it’s still early for a complete evaluation, I am extremely pleased with how I feel and with the results so far. Thank you to everyone involved—each individual’s dedication and expertise have made this experience far better than I could have hoped for.

Value dent – the staff are very professional and well coordinated. Their swift response is a top notch with state of the earth equipment. The environment is also fascinating, they are really very good in what they are doing and quite affordable. I strongly recommend value dent clinic. You will surely get value for your money.

I had an amazing experience when I visited value dent clinic. The staff were so welcoming and easy to interact with.Their diligence and kindness is top-notch. Their process was so easy to go about .The dental treatment I received from value dent clinic is one of a kind and highly recommendable

I 100% recommend value dent. They give value that is worth it. From the beautiful atmosphere to the warmth of the staffs to the professionalism of the doctors. I will definitely visit again.