Andepol Dental Clinic Review

Thanks Andepol I found a new smille.

Professional Team Dr Aylin Kıvanç Hilal Büşra and their partners. I can only totally recommand them even they managed for payements arrangements !

Lale Karabulut

Başta doktor kıvanç bey doktor mustafa bey ve doktor aylin hanim olmak üzere tüm personel işlerinde oldukça uzman olduğu ve işlerini itina ile yaptıklari icin teşekkürlerimi sunarım. Yıllardır uğraştığım çene ve dişlerimin sorunlarını çözdüler. Ve şuanda terettüt etmeden herkese tavsiye ediyorum. İnanın o clinikten mutlu ayrılacaksınız.bizim gibi

An exceptional experience from start to finish…The team at Andepol is very proffesional truly skilled what they do. Highly recommeded for anyone looking for outstanding sevice and results.

It’s been two months since my husband Kevin had all on 6 implants fitted.

4 months before because of a receding jaw bone he had the prep surgery which required 14 teeth removed, two bone grafts and a sinus lift.

Although the procedure was harrowing for him at times I am sure that would have been the case whoever carried out the work.

I was nervous at first putting so much trust and money into a company I didn’t know, however in hindsight there was no need to be.

The finished product is wonderful and I am so glad he had the transformation done.

All the staff are great, however a special thank you to the lovely dentist Aylin (my hubby’s words) and her assistant Kubra for doing a great job.

I would also like to mention Alex the customer liaison rep.

His efficiency and Scottish accent was reassuring in times of stress.

Looking forward to meeting them all again when he returns for a complementary check up and clean whilst on holiday during May 2025.

In October 2023, I visited a clinic in Antalya. Upon arrival, I was warmly welcomed, provided with a treatment plan, and underwent all the necessary diagnostic procedures. I want to highlight the very friendly reception staff, as well as a young man named Ata, who initially handled my communication. He is a genuinely nice person who always responded quickly and helped with all my inquiries. Unfortunately, he was replaced by people who were completely incompetent.

Since I required orthodontic treatment, I chose the option with aligners. After that, I was treated by a surgeon and an endodontist.

It should be noted that the surgeon did an excellent job. After the simultaneous removal of four wisdom teeth, I experienced no pain or even the slightest swelling on my face. However, the work of the endodontist left much to be desired. The fillings he placed lacked any aesthetic appeal. On one of the teeth, he left a chip exposed without covering it with filling material. The work was done carelessly, and no one bothered to ask if I wanted aesthetic fillings. Now, every tooth he treated needs to be redone because the work is not only unattractive but also impractical.

After the treatment, one of the filled teeth became sensitive. I was told this sensitivity would go away in a few months, but unfortunately, nearly a year later, the tooth still hurts. This further indicates that the work will need to be redone.

Next, the orthodontic treatment began. Almost three months later, I finally received the first set of aligners by mail. I wore them until the end of May 2024 and returned to the clinic for the orthodontist to check the progress and take new scans of my teeth for the second set of aligners. The doctor assured me that I would receive them within two weeks.

However, weeks turned into months, and I was constantly “fed promises.” I had to reach out to the clinic staff on WhatsApp myself, as no one informed me of the reasons for the delay. They promised to give me an answer in a few days but would disappear for a week instead. Every time I reached out, I got excuses—they forgot, someone didn’t pass the information along, the doctor was on vacation, the staff member was sick, and so on. It is clear that the clinic owner does not monitor the work of their employees, especially those responsible for communicating with clients through messaging apps. In the end, my aligners were sent only three months after my visit at the end of May, which took twelve weeks instead of the promised two.

I paid a significant amount for my treatment but encountered a lack of proper service after the therapeutic phase, constant empty promises, and poor-quality work by the endodontist. In the end, I will have to redo his work at another clinic after finishing my aligner treatment.

It is also worth mentioning that I did not receive any receipts or invoices for the work done. All information about the cost was given only verbally, making it impossible to understand how the total amount was calculated.

Honestly, I initially wanted to recommend this clinic to two of my relatives, but based on my experience and the wasted money, I will not be doing so. Unfortunately, this is my honest conclusion.

I have just returned home to uk after having top and bottom crowns to say I am happy would be an understatement my smile was completely transformed and my treatment from the team was amazing professional and very accommodating . William went above and beyond to make our stay and experience a good one and I can’t recommend the whole team here enough

The Dental staff were brilliant throughout. They are definitely looking out for their patients and were very professional. I did have issues with signing paperwork that was only in Turkish as an English language version should be made available. All work carried out is of the best standard and I am looking forward to getting my final teeth in a few months time.

I want to thank the Andepol Clinic! 🙏These guys are true professionals in their field; they know their job. They treat you at the highest level here. The doctors not only aim to make your smile better but also never recommend anything you don’t need for your dental health. I’m very glad I chose them, and I will happily turn to them in the future! ❤️Special thanks to Ata, he’s a very interesting person and an excellent coordinator, and to all the doctors and the receptionists who helped me! 🤝

All dental-related health problems are resolved. Thank you very much.

Andepol was amazing every step of the way. Even when I was just talking with them while planning the trip, they were clear about what needed to be done. Pointed out the problems I had, and explained what needed to be done, with great detail, and went through every potential scenario with me. They gave me information about my case the other clinics either didn’t spot, neglected to give, or intentionally left out to trick me into going with them. I felt respected and cared for every step of the way.