Our Customer Rate Us 9.2 / 10
★★★★★ 4.7/5
Our Expert Review will be available shortly. In the meantime, we invite you to share your personal experiences with the clinic by leaving a review.
Date of experience: July 07, 2024
In December of 2023 had combination surgery with Dr Ersin Gonullu.
Everything went well. He’s a kind, gentle, skilled and safe surgeon in my opinion from this experience.
Fast forward three months later. In March of 2024 I decided to use Clinic Wise again for a hairline lowering procedure using hair transplant.
It was a NIGHTMARE. The way everything was handled from start to finish was shocking. DO NOT USE THEM FOR ANY HAIR TRANSPLANT PROCEDURES. I would get into this further but Google reviews limit the amount of characters per review. So you can contact me directly.
We foreigners go to Turkey alone. We pay our money and we expect a good service. We expect to feel safe. To feel cared for. It’s a medical procedure, in a foreign country. We should not be made to feel this way – at all.
Bottom line is arrived in Istanbul happy and excited to be ridding myself of an insecurity which I have had had my entire life. I left there in the transport service they provide crying on video call to my coordinator.
I need revision for this now. I complained. Their “manager” Lina handled the aftermath with me extremely poorly. I have never in my entire life been so shocked at how unprofessionally and cold a manager dealt with a situation where someone was unhappy following a medical procedure in their clinic. She’s just awful.
Clinic Wise who don’t seem to be very wise at all have their SALES MANAGER dealing with unhappy post op patients. It’s WILD. She has proved time and time again that she does not have the knowledge, skill nor the level of empathy and professionalism for this job. Things at that clinic have seemed to take a drastic turn for the worse since her involvement.
She’s never apologised to me for her rudeness. Instead, Dr Ersin Gonullu contacted me via video call to apologise on her behalf.
Now – August 2024. I decided to use them again for breast revision and dog ear correction.
I thought I had made the right decision as I was booked with another clinic for that very week but changed my mind last minute. Looking back, I do wonder if I really did. Clinic Wise used to be such a great clinic but something is clearly very wrong now. Every single time I message they have new staff and previous great wonderful members of their staff have left. It makes us – their patients – feel very uncomfortable. Do they not see this? Do they not care? Standards are dropping drastically this clinic.
I am not happy with my results. It’s all very disheartening and I feel defeated. My stitches are horrendous. I struggle to believe that Dr Ersin Gonullu himself performed these stitches.My breasts are not good. What makes me most sad is my previous surgeon the year before gave me such a beautiful tummy tuck scar, now the extension of that looks like a toddler did it.
That’s not even what makes me the most angry though.
It’s how my complaints are handled does. Get ready for this. Lina says I’m looking for attention!!! Ha!!! Seriously? What kind of manager says this about a patient who is unhappy with her results at your clinic??? Her level of professionalism is mind blowing. Does this alone not tell you what type of clinic they are? THEY DO NOT CARE. So please keep in mind that if you use Clinic Wise, and if you are unhappy about anything, this is how you will be dealt with. You just want attention apparently.
I’m sure a lot of you will know me from the various Plastic Surgery Groups you are in with me. You yourselves know there have been so many complaints and unhappy patients after procedures with Clinic Wise lately.
Keep in mind that these are medical procedures where the risk of something going wrong is there, even in the best of hands. When you’re choosing, God forbid anything goes wrong, make sure that you choose a clinic that will treat you as a priority and do everything they can to fix the issue. Not just tell you that you’re looking for attention.
I DO NOT RECOMMEND THIS CLINIC TO ANYONE.
I wish you all the best of luck and health on your surgery journeys. Choose wisely. Sometimes, there is no way back.
Date of experience: July 19, 2024
From pre-surgery till post, the coordinators communicated well amd were very efficient. They answered all questions and were by my side till I took a flight back home.
Ich habe mich aufgrund meiner Lipödem Erkrankung für die Klinik wise entschieden das war der größte Fehler!
Also es hieß Dr. Hakan kennt sich aus mit der Erkrankung doch das stimmte nicht.
Ich war letztes Jahr November 2023 in der Klinik wiese wo ich auch operiert worden bin ich hatte eine 360 Grad liposuktion Beine Innenschenkel und kniee plus BBL.
Der Arzt selbst und der Rest waren sehr nett doch das alleine reicht nicht aus.
Nach 5 Tagen war ich wieder in Deutschland und der Albtraum ging los.nach 7 Monate sehe ich meinen misslungenen Resultat ich sehe schlimmer wie davor aus .
Ich habe Asymmetrie am Oberbauch und Mittelbauch rechte Seite Hüften sind breiter Beine verdellt Knie als ob nie was gemacht worden wäre BBL viel zu groß obwohl ich es nur abrunden wollte und nicht riesig haben wollte meine Reiterhosen breiter wie ich sie davor hatte
Habe mehrere serome am Bauch mit Flüssigkeitsansammlungen und geschweige die schmerzen nach der OP.
Man soll bei einem lipödem Patienten keine normale Fettabsaugung vornehmen sondern schonend mit wal Technik oder laser Technik machen wie gesagt es ist keine normale Fettabsaugung wo man wie Bei einer normalen Fettabsaugung Kreuz und quer aufsaugt..
Dann hat man mir zur Korrektur angeboten wieder hin zu fliegen Flug und Hotel transfer hätte ich selbst übernehmen müssen OK bis dahin verständlich doch jetzt kommt der Hammer als ich fragte ob eine Krankenschwester für mich nach der OP da ist sagte man mir NEIN!!!!
Ich dachte das ist nicht dene Ihr ernst für die Krankenschwester und das Hotel wo die Krankenschwester hin fahren es sind nur bestimmte Hotels hätte ich extra 1400 Euro zahlen müssen da sind wir bei einer Summe von ungefähr mit Selbstverpflegung Flug 2 Personen Krankenschwester Hotel bei ungefähr 3000 Euro und da komm ich mir echt …… Vor.
Es ist nicht OK das man soviel Geld wieder ausgeben muss insgesamt hätte ich wenn ich wieder gegangen wäre 9000 Euro ausgegeben sogar mehr mit November und jetzt.
Als Schönheitschirurg und Mensch top doch als lipödem Chirurg now go.
Für alle die an lipödem Erkrankungen leiden ist diese Klinik absolut nicht zu empfehlen!
Für eine normale Fettabsaugung ja eventuell.
Ich habe 7 Monate gewartet um eine Korrekte Bewertung abzugeben.
Ich bin total verunstaltet und muss nach einer neuen Klinik suchen die das wieder korrigieren kann.
Ich habe mich aufgrund meiner Lipödem Erkrankung für die Klinik wise entschieden das war der größte Fehler!
Also es hieß Dr. Hakan kennt sich aus mit der Erkrankung doch das stimmte nicht.
Ich war letztes Jahr November 2023 in der Klinik wiese wo ich auch operiert worden bin ich hatte eine 360 Grad liposuktion Beine Innenschenkel und kniee plus BBL.
Der Arzt selbst und der Rest waren sehr nett doch das alleine reicht nicht aus.
Nach 5 Tagen war ich wieder in Deutschland und der Albtraum ging los.nach 7 Monate sehe ich meinen misslungenen Resultat ich sehe schlimmer wie davor aus .
Ich habe Asymmetrie am Oberbauch und Mittelbauch rechte Seite Hüften sind breiter Beine verdellt Knie als ob nie was gemacht worden wäre BBL viel zu groß obwohl ich es nur abrunden wollte und nicht riesig haben wollte meine Reiterhosen breiter wie ich sie davor hatte
Habe mehrere serome am Bauch mit Flüssigkeitsansammlungen und geschweige die schmerzen nach der OP.
Man soll bei einem lipödem Patienten keine normale Fettabsaugung vornehmen sondern schonend mit wal Technik oder laser Technik machen wie gesagt es ist keine normale Fettabsaugung wo man wie Bei einer normalen Fettabsaugung Kreuz und quer aufsaugt..
Dann hat man mir zur Korrektur angeboten wieder hin zu fliegen Flug und Hotel transfer hätte ich selbst übernehmen müssen OK bis dahin verständlich doch jetzt kommt der Hammer als ich fragte ob eine Krankenschwester für mich nach der OP da ist sagte man mir NEIN!!!!
Ich dachte das ist nicht dene Ihr ernst für die Krankenschwester und das Hotel wo die Krankenschwester hin fahren es sind nur bestimmte Hotels hätte ich extra 1400 Euro zahlen müssen da sind wir bei einer Summe von ungefähr mit Selbstverpflegung Flug 2 Personen Krankenschwester Hotel bei ungefähr 3000 Euro und da komm ich mir echt …… Vor.
Es ist nicht OK das man soviel Geld wieder ausgeben muss insgesamt hätte ich wenn ich wieder gegangen wäre 9000 Euro ausgegeben sogar mehr mit November und jetzt.
Als Schönheitschirurg und Mensch top doch als lipödem Chirurg now go.
Für alle die an lipödem Erkrankungen leiden ist diese Klinik absolut nicht zu empfehlen!
Für eine normale Fettabsaugung ja eventuell.
Ich habe 7 Monate gewartet um eine Korrekte Bewertung abzugeben.
Ich bin total verunstaltet und muss nach einer neuen Klinik suchen die das wieder korrigieren kann.
I recently underwent bariatric surgery with Clinic Wise, and I cannot speak highly enough of my experience! From the initial consultation to the post-operative care, the entire team was exceptional. The surgeon, Dr. Firat, was outstanding and very professional. He was not only highly skilled but also compassionate and attentive to my needs throughout the process. Picking him as my surgeon was the best decision! Forever grateful.
One aspect that truly stood out was the invaluable support from my amazing dietitian, Nida and my exceptional surgery coordinator Joseph. Their expertise and guidance played a crucial role in preparing me for the surgery and ensuring a smooth recovery afterward. They are friendly and great communicators. They provided personalized advice and tailored meal plans, empowering me to make healthy lifestyle choices that complemented the surgical intervention.
The support staff, including nurses and administrative personnel, were incredibly professional and provided me with all the information and assistance I needed to feel comfortable and confident before, during, and after the surgery.
The facilities at the Florence Nightingale hospital were modern, clean, and well-equipped, contributing to a safe and comfortable environment for my procedure and recovery. It was a 5 star experience.
Since the surgery, I have experienced significant improvements in my health and quality of life, and I am grateful to the team at Clinic Wise for their expertise and care. I highly recommend their bariatric surgery program to anyone considering this life-changing procedure.
I recently underwent bariatric surgery with Clinic Wise, and I cannot speak highly enough of my experience! From the initial consultation to the post-operative care, the entire team was exceptional. The surgeon, Dr. Firat, was outstanding and very professional. He was not only highly skilled but also compassionate and attentive to my needs throughout the process. Picking him as my surgeon was the best decision! Forever grateful.
One aspect that truly stood out was the invaluable support from my amazing dietitian, Nida and my exceptional surgery coordinator Joseph. Their expertise and guidance played a crucial role in preparing me for the surgery and ensuring a smooth recovery afterward. They are friendly and great communicators. They provided personalized advice and tailored meal plans, empowering me to make healthy lifestyle choices that complemented the surgical intervention.
The support staff, including nurses and administrative personnel, were incredibly professional and provided me with all the information and assistance I needed to feel comfortable and confident before, during, and after the surgery.
The facilities at the Florence Nightingale hospital were modern, clean, and well-equipped, contributing to a safe and comfortable environment for my procedure and recovery. It was a 5 star experience.
Since the surgery, I have experienced significant improvements in my health and quality of life, and I am grateful to the team at Clinic Wise for their expertise and care. I highly recommend their bariatric surgery program to anyone considering this life-changing procedure.
The best surgeon and best team. Everyone went above and beyond and was extremely friendly. Even after complications that started in the U.K. I still felt in safe hands and I would not trust any other surgeon. Thank you for everything and a special thanks to Betül, Dr Ersin G & his nurses who all went above and beyond your are all incredible. I hope Betül gets a promotion or becomes a nurse or doctor she is made for greatness and is one in a million. Nothing was too much to ask and she was always there whenever I needed help. The best service I’m also very pleased with my results and I can’t wait to see the end results. I also had a BBL with Dr Ersin Gonulla 5 years ago very very happy
From start to finish I couldn’t fault my experience with Clinic Wise, they have exceeded all my expectations by a mile.